FAQ

What is DROVA?

At the moment technology allows you to run any recent game even on low performance laptop. There is no need to think about expensive and appropriate hardware, regular downloads and updates. Instead of that…

One simple thing – register on Drova and install Drova client.

Our users get direct connection with games installed on high-performance PCs of Drova community. Pure and ultimate gaming experience with opportunity to have up to 144 fps, no freezes and lags even for low-end laptops.

If you already enjoy owning high performance PC, we invite you to join Drova community and become a merchant. Our community gives unique opportunity to earn money at time you don’t need you PC. Of course, merchants can play on their own PCs remotely for free.

Wide geography of PC network, all variety of internet providers and peer-to-peer connection makes Drova – FIRST cloudless gaming. P2P means higher quality and absence of over-subscription. The wider is our network, the higher quality we provide. We can be everywhere!

Clients
What are the system requirements for Client's software?
  • Windows 7 sp1 with Platform Update or newer
  • Any video card produced since 2012 with hardware accelerated video decoding h264
  • We recomend use wired internet connection
  • Integrated videocard better for video decoding
    Why is it not recommended to use WiFi?

    WiFi doesn’t provide stable connection for streaming, it is resulted in lags during the session even if Internet connection speed is high. We recommend cable Internet connection for comfort playing.

    Where can I download the software?

    Download client software here: https://drova.io/download

    I haven’t found any Merchant in my city. What should I do?

    Find your city channel in our Discord server and post that you'd like to play. Maybe there is a Merchant already in your city and he or she will turn on a server after seeing your message. Also you can try to connect to the Merchant located not far away from your city. You always have 10 free minutes to check connection quality.

    I haven’t found the game I’d like to play. What should I do?

    Contact Merchants through our Discord server and ask to add a game you'd like to play. Usually Merchants provide games upon request quickly.

    How much does it cost to play?

    The price is 30 RUB per hour. It is 60 RUB for two hours under per-minute billing. Before the game start and after each next two hours we reserve 60 RUB. If your game lasts less than one hour we will return the balance.

    Do I need to login?

    Yes, you need. Before the game starts you need to login at the game launcher (Steam, Origin, Battle.net, Wargaming). Don’t forget to install two-factor authentication to secure your account.

    Do I need a game license?

    Yes, you need. You can buy a game or get it for free at Steam, Origin, Battle.net, Wargaming shops. If you have active Origin subscription you need to add the game you’re going to play to your library through Origin website.

    I’ve installed the software but upon game choosing I see the notification that software is not found. What should I do?

    If you have an avast program installed try to uninstall it off and refresh a page. If you haven’t an antivirus program try to restart your PC. Launch task manager (Ctrl-Shift-Esc). Look if there is esce.exe in the list of processes. If no, try to find such a file in the software setup folder (usually C:\Program Files\Drova) and launch it manually. If it still doesn’t help send a message to our Discord server and we will help you.

    How can I change FPS?

    It's better to set up FPS in the game itself. If there are not FPS settings in the game you can change it in our software, press Ctrl-Alt-D to open our settings menu.

    Where can I change screen resolution?

    Screen resolution can be changed in the game itself. Also there is a settings menu in our software where you can choose video streaming resolution (720p or 1080p).Press Ctrl-Alt-D to open our settings menu.

    Who is Merchant?

    Merchant is the owner of a game server who provides you with his server through DROVA. When you press “Play” on site the game is launched at Merchant's server. Your PC sends commands controlling the game to Merchant and receives streaming video from him.

    I don’t know what Steam, Battle.net, Origin means. Can I play through DROVA?

    Yes, you can. But first you need to create Steam, Origin, Battle.net or Wargammin account. As soon as you register you can receive licenses for Free-to-play games or buy other games in online store.

    After my connection to Merchant I see black screen only. What is happening?

    If you use your Steam account probably the game started updating at the moment you launched it or DLC that Merchant didn't install started downloading. Close the application and note that the game isn't updated in our feedback form or send a message to Merchants through Discord server and they will update the game and do all the things needed. Black screen of Steam library will occur also if you haven't got a license for this game.

    Upon launching a game through Steam there is a notification “An error occurred while updating the application, application configuration is unavailable”. What should I do?

    Try to restart the session, i.e. to disconnect from Merchant and connect to him again.

    After my connection to Merchant I can see Steam library but the game isn't launching. What is the problem?

    Most likely you haven't got a license for this game. Get a licenses in Steam store.

    Merchant’s game isn’t updated. What should I do?

    After the session ends you can review it and note that the game wasn’t updated. You can also send a message to Merchant through our Discord server.

    How to add a bank card to my account? What card types are supported?

    You can add a bank card in your account settings. We support Visa and Mastercard. To check your card we will charge it with 1 RUB and return it back.

    I haven’t got a bank card but I have Qiwi wallet. Can I add it to my account?

    You can't add your wallet to your account but you can get a free electronic Visa card through Qiwi and connect it to your Qiwi wallet. To create such a card go to your wallet settings.

    I’m afraid that my account will be stolen.

    Don't worry! Turn on two-factor authentication and your account will be secured.

    My Internet connection is good and cable but there are some delays anyway. What should I do?

    Maybe there are some Internet problems at Merchant's side, try to choose another Merchant. Some security software can cause network delays, try to switch it off and add our application to exceptions in your antivirus.

    The software is launched in window. How to maximize it?

    Press Alt-Enter or “Fullscreen” in the left upper corner of the window to maximize it.

    How to logout after the session ends?

    You don't need to logout manually. After the session ends our software at Merchant's side will logout and delete all the files remaining.

    While gaming the mouse is going out of software window. What should I do?

    Press Alt-Backspace while software window is active to block the mouse in window. Press Alt-Backspace again to unblock it.

    Why is my game progress not being saved between sessions?

    Turn on cloud saving in your account settings. Before the session starts you'll get an offer to download your profile from cloud to the game server.

    What to do if the game isn't launching?

    If you have an antivirus program installed try to turn it off and refresh a page. If you haven’t an antivirus program try to restart your PC. Launch task manager (Ctrl-Shift-Esc). Look if there is esce.exe in the list of processes. If no, try to find such a file in the software setup folder (usually C:\Program Files\Drova) and launch it manually. If it still doesn’t help send a message to our Discord server and we will help you.

    What to do if one of two graphics cards of my PC doesn't support hardware acceleration?
    1. 1. Close DROVA window. Click «Start» button > Control Panel (for Windows 8 use Windows+X (Control Panel) > Appearance and Personalization > NVIDIA Control Panel.
    2. 2. Go to graphics card settings and find 3d settings.
    3. 3. Go to Software Settings and click «Add» button (see the screenshot).
    4. 4. In the opened window go to the game folder (for example, C:\Program files\Drova\), choose esce.exe and click «Open button».
    5. 5. Choose the graphics card necessary for a game.
    What to do if a graphics card compatible with DROVA isn't found?
    1. 1. Check if your graphics card supports hardware acceleration
    2. 2. Try to set integrated graphics card as default
    3. 3. Update the graphics card drivers
    4. 4. Update your operating system
    Problems with paying by credit/debit card

    Sometimes gamers complain that they can't add money to their balance with a credit/debit card. More often the reason is that online payments for your card are locked by default. Contact your bank to unlock them. Some banks can do that by phone or online.

    Cloud saves

    If your game supports cloud saves, we recommend close a game before end of sessions to ensure saves could reach a cloud.

    Brightness gamma and contrast settings
    You can adjust settings in driver app. We recommend switch out any postprocessing for video.
    I'd like to be a Merchant. What are the requirements to my PC?
    • Windows 10 64-bit RS3 (1709) and more.
    • Minimum Internet speed (upload): 40+ Mbps. For 144 FPS: 70+ Mbps.
    • Nvidia GTX 1080 and greater graphics card or AMD graphics cards since 6000 series or Intel Arc gaming cards
    • Public IP address. If you are not sure if your IP is public contact tech support of your provider
    How much will I earn by renting out my server?

    Merchant gets 80% of the amount paid by gamers (including a payment system commission).

    My game server suits the requirements, what are the steps to rent it out?

    Complete the form for Merchants and note your server’s characteristics. We will consider your request and if we approve it you'll become a Merchant. You will receive an e-mail message describing your next steps. You will need to install and configure software for Merchants. Also you can get a mobile application to control your server.

    Where will I get the payment for sessions?

    You can get payouts to any card. This amount is a subject to the income tax, don't forget to pay it.

    I have AMD graphics card and I can't be a Merchant, can I?

    For now we support AMD, Intel and Nvidid graphic cards. Join our Discord comunity to kept up to date.

    I don't know if I have a public IP address. How can I check it?

    Contact tech support of your provider. They should answer all your questions. Upon installing Merchant's software it will be necessary to check the availability of proper Internet ports (see Merchant's manual). You can check them on the site https://2ip.ru/check-port/

    Is it necessary to have my own games? Can I download them?

    Yes, it is necessary. Games should be installed at your server beforehand and you can add only the games installed and updated.

    I'm trying to add a game. The path provided is not the same as my path. What should I do?

    Add a correct path to exe-file and a path to the folder where this file is located. Make sure that the game files are really located in this folder.

    Some games I've added are marked as disabled. What is the reason?

    Most likely the reason is that some paths to games are wrong. Check if all the paths exist and if they point to the game location.

    Upon adding games from Steam I can specify a path to Steam setup folder in settings. Do I need to add paths to games themselves or can I leave the path to Steam folder?

    For gaming through Steam it is necessary to add a path to Steam setup folder in the field 'Game executable'. If the game exe-file is located in other folder (for example on other disc) add a path to this folder in the field 'Allowed paths'. If it is necessary to add more than one paths in this field separate paths by ';'

    What is Reg file?

    It is a text file with Windows settings. Upon configuring Merchant's software you need to add necessary parameters to Windows registry. Right-click on the file and choose 'Merge'. Answer 'Yes' to the question if it is necessary to add data to the registry. If you see the notification that the data was successfully added to the registry you've done everything right.

    Do I need to download Reg file again after a game has been added?

    No, you don't. You need a Reg file once upon creating a server.

    My screen goes black. What should I do?

    Don't worry, it is normal for Merchant's software. We turn off the screen and mute the sound while a gamer is using your server.

    Where can I find sessions’ statistic?

    You can find sessions’ statistic in your personal account and in the tab 'My servers'.

    Is it necessary for public IP to be static?

    No, it is not necessary, it is necessary for your IP to be public. It can be dynamic and DROVA will update it automatically for your server. The main characteristic is access to ports from Internet (see Merchant's manual).

    Where can I download the mobile application?